Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.
  • Log files: Files that track actions occurring on the Site and collect information including your IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.
  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you. This may include your name, billing address, shipping address, payment information, including credit card information, email address, and phone number. We refer to this information as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

How We Use Your Personal Information

We generally use the Order Information we collect to fulfil orders placed through the Site. This includes processing your payment information, arranging shipping, and providing invoices or order confirmations.

Additionally, we use Order Information to:

  • Communicate with you.
  • Screen orders for potential risk or fraud.
  • Provide you with information or advertising relating to our products or services when this is consistent with the preferences you have shared with us.

We use the Device Information we collect to help screen for potential risk and fraud, particularly through your IP address.

We also use Device Information to improve and optimise our Site. For example, we may generate analytics about how customers browse and interact with the Site and assess the success of our marketing and advertising campaigns.

Sharing Your Personal Information

We share your Personal Information with third-party service providers that help us operate our business and use your information as described above.

For example, we use Shopify to power our online store. You can learn more about how Shopify uses your Personal Information by visiting Shopify’s Privacy Policy.

We may also use Google Analytics to help us understand how customers use the Site. You can learn more about how Google uses your Personal Information by visiting Google’s Privacy Policy.

You can opt out of Google Analytics by visiting the Google Analytics Opt-out Browser Add-on page.

Finally, we may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or otherwise protect our rights.

Behavioural Advertising

As described above, we may use your Personal Information to provide targeted advertisements or marketing communications that we believe may be of interest to you.

For more information about how targeted advertising works, visit the Network Advertising Initiative’s educational page at www.networkadvertising.org.

You can opt out of targeted advertising through the following services:

Additionally, you can opt out of certain targeted advertising services by visiting the Digital Advertising Alliance’s opt-out portal at optout.aboutads.info.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we receive a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you may have the right to access the personal information we hold about you and request that your personal information be corrected, updated, or deleted.

To exercise these rights, please contact us using the contact information provided below.

If you are a European resident, please note that we process your information to fulfil contracts we may have with you, such as when you place an order through the Site, or to pursue our legitimate business interests described above.

Please also note that your information may be transferred outside Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete it, subject to any legal or regulatory obligations that require us to retain certain information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, questions about this Privacy Policy, or to make a complaint, please contact us through the contact information provided on our website.