Shipping policy

Thank you for visiting and shopping at our store. The following terms and conditions constitute our Shipping Policy.

Shipment Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few additional days. Please allow extra time in transit for delivery.
If there is a significant delay in the shipment of your order, we will contact you by email or telephone.
Delivery delays may occasionally occur.

Shipping Destinations
At the moment we ship to Australia ONLY.

Shipment Confirmation and Order Tracking
You will receive a shipment confirmation email once your order has been shipped. This email will include your tracking number or tracking numbers.
Tracking information will usually become active within 24 hours.

Customs, Duties, and Taxes
We are not responsible for any customs duties, taxes, tariffs, or other fees applied to your order.
All fees imposed during or after shipping are the responsibility of the customer.

Damages and Lost Shipments
We are not liable for products that are damaged or lost during shipping.
If your order arrives damaged, please contact the shipping carrier directly to file a claim.
Please retain all packaging materials and damaged products before submitting a claim.